Sorry, but you don’t get to market HATE objects to me or my kids. I’ll be sorry to see Woot and IMDB go, and Prime was useful for a while there, but it’s time to part company.
(Click the following “exhibits” to see PDFs of the objects in question, and their “suggested” additional items. I’m not going to provide them with free advertising.)
Yes, but nowhere near as disgusted as I am with the customer service trap Amazon sets for customers who really, truly want to leave.
The last time I had this much trouble canceling an account was way, way back in the dark ages when I had an AOL account for all of 10 minutes. It took almost an hour to cancel the account after I realized it wasn’t going to serve my purposes, like, ever.
See, there’s this rabbit hole called “Help” that’s supposed to answer all your questions. Just for grins, go to this link and type in the word “close” and then type in “cancel” and see what you get.
Notice how many different ways people have asked the question?
There’s a reason.
Now, click through this link and then click the link that actually says About Closing Your Account.
Lots of scare tactics, right? But do you see, anywhere, a place where you can actually close your account?
Good. You’re not blind. It doesn’t exist.
And when you do go down that rabbit hole, here’s where it eventually leads here:
[*Emphasis mine. –CT]
About Closing Your Account (Amazon.com Exhibit D)
Contact Us (Amazon.com Exhibit E)
What can we help you with? (Amazon.com Exhibit F)
More Information, Please (Amazon.com Exhibit G)
Nowhere. Not on any of the previous screens, not in the email I received after.
They simply do not provide an exit.
It took me a phone call to the supervisor of the first level and a solid 45 minutes to get across to these people that there was no additional activity and that closing the account immediately was the only thing that would satisfy my desire to disengage.
And this is what I disengaged from, when I finally got what I wanted.
THE AMAZON LIST
Score deals on fashion brands
Rare Books & Textbooks
Audiobook Publishing Made Easy
Actionable Analytics for the Web
Everything For Your Business
Groceries & More Right To Your Door
Ship Orders Internationally
Handpicked Pros Happiness Guarantee
Free Digital Educational Resources
Fun stories for kids on the go
Amazon Video Direct
Video Distribution Made Easy
Amazon Web Services
Scalable Cloud Computing Services
Download Audio Books
BeautyBar . com
Prestige Beauty Delivered
Books With Free Delivery Worldwide
Casa . com
Kitchen, Storage & Everything Home
Thousands of Digital Comics
Indie Print Publishing Made Easy
Diapers . com
Everything But The Baby
Designer Men’s Fashion
Sewing, Quilting & Knitting
Book reviews & recommendations
Movies, TV & Celebrities
Junglee . com
Shop Online in India
Kindle Direct Publishing
Indie Digital Publishing Made Easy
FREE 2-Hour Delivery on Everyday Items
Unlimited Photo Storage Free With Prime
Designer Fashion Brands
Health, Beauty & Home Essentials
TenMarks . com
Math Activities for Kids & Schools
Everything For Your Pet
Discover & Distribute Digital Content
Deals and Shenanigans
A Happy Place To Shop For Toys
Shoes & Clothing
Welcome to the company store. Amazon covers just about everything you could possibly need, filtered through their myopic lenses. And what they don’t have, Wal*Mart does. I wonder whether we will get to the point when we are only paid in Amazon credits or Wal*Mart credits, while real money becomes a thing of the past for the average worker.
I’ve had direct connections to the things above that are italicized. It’s annoying, but I’ll get over it.
Your mileage may vary. I’m done and I don’t regret the choice.