“Hey, Amazon.com!”
Sorry, but you don’t get to market HATE objects to me or my kids. I’ll be sorry to see Woot and IMDB go, and Prime was useful for a while there, but it’s time to part company.
(Click the following “exhibits” to see PDFs of the objects in question, and their “suggested” additional items. I’m not going to provide them with free advertising.)
Disgusting?
Yes, but nowhere near as disgusted as I am with the customer service trap Amazon sets for customers who really, truly want to leave.
Seriously.
The last time I had this much trouble canceling an account was way, way back in the dark ages when I had an AOL account for all of 10 minutes. It took almost an hour to cancel the account after I realized it wasn’t going to serve my purposes, like, ever.
See, there’s this rabbit hole called “Help” that’s supposed to answer all your questions. Just for grins, go to this link and type in the word “close” and then type in “cancel” and see what you get.
https://www.amazon.com/gp/help/customer/display.html/ref=nav_cs_help
Notice how many different ways people have asked the question?
There’s a reason.
Now, click through this link and then click the link that actually says About Closing Your Account.
Lots of scare tactics, right? But do you see, anywhere, a place where you can actually close your account?
No?
Good. You’re not blind. It doesn’t exist.
And when you do go down that rabbit hole, here’s where it eventually leads here:
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[*Emphasis mine. –CT]
About Closing Your Account (Amazon.com Exhibit D)
Contact Us (Amazon.com Exhibit E)
What can we help you with? (Amazon.com Exhibit F)
More Information, Please (Amazon.com Exhibit G)
Nowhere. Not on any of the previous screens, not in the email I received after.
They simply do not provide an exit.
It took me a phone call to the supervisor of the first level and a solid 45 minutes to get across to these people that there was no additional activity and that closing the account immediately was the only thing that would satisfy my desire to disengage.
And this is what I disengaged from, when I finally got what I wanted.
THE AMAZON LIST
————6pm
Score deals on fashion brandsAbeBooks
Rare Books & TextbooksACX
Audiobook Publishing Made EasyAlexa
Actionable Analytics for the WebAmazon Business
Everything For Your BusinessAmazonFresh
Groceries & More Right To Your DoorAmazonGlobal
Ship Orders InternationallyHome Services
Handpicked Pros Happiness GuaranteeAmazon Inspire
Free Digital Educational ResourcesAmazon Rapids
Fun stories for kids on the goAmazon Video Direct
Video Distribution Made EasyAmazon Web Services
Scalable Cloud Computing ServicesAudible
Download Audio BooksBeautyBar . com
Prestige Beauty DeliveredBook Depository
Books With Free Delivery WorldwideCasa . com
Kitchen, Storage & Everything HomeComiXology
Thousands of Digital ComicsCreateSpace
Indie Print Publishing Made EasyDiapers . com
Everything But The BabyDPReview
Digital PhotographyEast Dane
Designer Men’s FashionFabric
Sewing, Quilting & KnittingGoodreads
Book reviews & recommendationsIMDb
Movies, TV & CelebritiesJunglee . com
Shop Online in IndiaKindle Direct Publishing
Indie Digital Publishing Made EasyPrime Now
FREE 2-Hour Delivery on Everyday ItemsPrime Photos
Unlimited Photo Storage Free With PrimeShopbop
Designer Fashion BrandsSoap.com
Health, Beauty & Home EssentialsTenMarks . com
Math Activities for Kids & SchoolsWag.com
Everything For Your PetWarehouse Deals
Open-Box DiscountsWhispercast
Discover & Distribute Digital ContentWoot!
Deals and ShenanigansYoyo.com
A Happy Place To Shop For ToysZappos
Shoes & Clothing
Welcome to the company store. Amazon covers just about everything you could possibly need, filtered through their myopic lenses. And what they don’t have, Wal*Mart does. I wonder whether we will get to the point when we are only paid in Amazon credits or Wal*Mart credits, while real money becomes a thing of the past for the average worker.
I’ve had direct connections to the things above that are italicized. It’s annoying, but I’ll get over it.
Your mileage may vary. I’m done and I don’t regret the choice.